Shipping policy

Shipping Information

We currently only ship to England, Wales and Scotland. Orders to the Highlands and any remote islands of the UK may incur additional shipping costs. Any orders to these locations may also have different delivery times to those stated below. We will notify you of these matters either at the time of placing your order; or in any event, prior to the dispatch of your item.

Shipping Method

We will ship our orders via an appropriate courier of our choosing. You will be provided with tracking details once your order has been dispatched.

Timeframe

All orders are sent using STANDARD DELIVERY. We aim to dispatch your order within 3 business days (subject to our stock and availability) and your order will usually be delivered within 2 business days after dispatch. Orders need to be received by someone over 18 years old and cannot therefore be left in a safe place.

Delivery Cost

The standard delivery fee is £7.96. Delivery will be free for orders of £60 and over.

Please note that very large orders may attract additional shipping costs. You will be notified before your order is dispatched should this be the case,

Delays

We will make sure, as far as reasonably practicable, that your order is delivered in accordance with the above. Please note that we will not be responsible for any orders which are delayed by events which are beyond our reasonable control, such as poor weather conditions.

If you have not received your order within the anticipated timeframe, please consult any tracking information provided by the courier. If you cannot access any such tracking information or have any further questions about a delayed order you can contact us on hello@riversidespirits.co.uk